Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with INDIGO CAPRI.

This Shipping Policy outlines order processing, shipping methods, delivery expectations, and important shipping-related information.

Order Processing

Most orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may be extended during periods of high order volume, promotions, holidays, special releases, or circumstances beyond our reasonable control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24–48 hours for tracking updates to appear after the carrier receives the package.

Packaging & Protection

At INDIGO CAPRI, we understand the importance of presentation and collector condition.

Orders are carefully packaged using appropriate protective materials to help ensure safe delivery.

Products that include protectors or protective accessories will be clearly identified within the product listing.

Our goal is to provide a secure and collector-focused shipping experience whenever possible.

Delivery Estimates

Delivery times vary depending on destination, shipping method selected, carrier performance, weather conditions, and other factors beyond our control.

Estimated delivery dates provided during checkout are estimates only and are not guaranteed delivery dates.

Shipping Carriers

Orders may be shipped using one or more of the following carriers:

  • USPS
  • UPS
  • FedEx
  • Other approved delivery services

Carrier selection may vary depending on destination, package size, and service availability.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

Orders returned due to an incorrect, incomplete, or undeliverable address may be subject to additional shipping charges prior to reshipment.

Please verify your shipping address carefully before placing an order.

Lost or Delayed Shipments

Once a package has been transferred to the shipping carrier, delivery operations are under the carrier's control.

If a shipment experiences unusual delays, please contact us and we will do our best to assist in locating the package and coordinating with the carrier.

Damaged Shipments

If your order arrives damaged, please contact us promptly and provide:

  • Photos of the item
  • Photos of the shipping box
  • Photos of the shipping label
  • Your order number

Providing this information helps us investigate the issue and, when applicable, initiate claims with the shipping carrier.

Questions

For shipping-related questions, please contact:

INDIGO CAPRI Customer Support Team

Email: support@indigocapri.com

Website: https://indigocapri.com

Contact Page: https://indigocapri.com/pages/contact

INDIGO CAPRI — Discover • Collect • Express™